Remote desktop support
Expert Computer Help offers fast & secure remote desktop support. We use AnyDesk to solve your remote support issues. Within minutes we are able to connect and support our clients globally. Expert Computer Help is available to answer support related questions 7 days a week. Call us for more info between 10AM – 10PM, EST at: (954) 895-2555.
How do we connect
Getting connected is easy. In this example we’ll be using AnyDesk. If you have not downloaded AnyDesk, click here. For the best experience, make sure your network/internet connection is clear of traffic.
Both the technician and the client must AnyDesk downloaded, installed and have it open. Looking at the Teamviewer window, you will see an ID# and Password. That’s the information we/Expert Computer Help need to connect.
Tips for connecting remotely
- Have a fast Internet connection.
- Close all programs running in the background.
- Update Teamviewer on both ends.
As the tech, after the connection is made to the client, go to Teamviewer’s settings and optimize the connection. Keep in mind, your Internet speeds should dictate how much you need to optimize.
What is remote desktop support
Two computers connecting from different locations via remote desktop software. This allows support specialists take control of your mouse to diagnose and fix your problem. Remote access is great for one on one training, or a remote personal assistant. Expert Computer help began using Teamviewer for their remote software solution in 2010. Provided you keep your business under a certain number it will remain free. Download Teamviewer here.
Remote support/telecommuting advantages
One of the biggest advantages has to be the amount of time and money you save. Telecommuting is a great example of this. Today people are working from home. No need to drive to and from work. Telecommuting is allowing employees to eliminate the expense of a car or public transportation. As a result, there’s a reduction in traffic and car accidents. It relieves the stress put on employees to get to work on time. Telecommuting your employees is brilliant and has many benefits for the business owner. It also reduces the spread of illness, and the cost of office-space to house your employees. When employees work from home, they are more likely to work longer and harder. Working from home has proven to increase productivity. Everyone wins.
Remove viruses and malware remotely
It is possible to remove viruses and malware through remote desktop support. Remote virus removal deserves a strong Internet connection for both parties. The experience should be smooth to ensure it’s successful. Remote Desktop Support let’s us connect to your computer and get you fixed up from anywhere in the world.
- Viruses, Malware and Spyware Removal.
- OS (Operating System) Install or Re-install
- Troubleshoot Internet and Network Connections.
- Setup Network Printers, Copiers and Scanners.
- Email or Online Account Setup or Support.
- One on One / Group Computer Training.
- Account support for all computer and smartphone companies.
- Apple / PC Data Back Up, Transfer and Restore.
- Setup / Configure Apple / Android devices.
- Secure all Network connected computers and wireless devices.
Contact us to find out if it’s right for you. Call Expert Computer Help 7 days a week 10am – 10pm at: (954) 895-2555.