Request Emergency Fix | We Fix Websites.

Emergency Repair Request

Complete the form below. Required fields are marked with an asterisk.

What is wrong?

Website is down Site will not load, server error, blank page, database connection error or similar failure.

Hacked / malware Redirects, spam pages, warnings, malicious code or compromised users or files.

Checkout / forms broken Orders fail, forms do not submit, email is not delivered or the payment process fails.

Update broke the site WordPress, plugin, theme, PHP or another update caused errors or damaged the layout.

DNS / SSL / domain / email Domain, certificate, DNS, website email or related configuration problems.

Something else Another urgent website, database, hosting or custom-code problem.

Website information

Website / URL (if known)

Platform / CMS

Web Host (if known)

When did the problem start?

Did anything change first?

Describe the problem

What is happening? * Include error messages, affected pages and anything already attempted.

Screenshot / file link Optional — Google Drive, Dropbox, OneDrive, image URL, etc.

Contact information

Name *

Company / organization

Email *

Phone (optional)

Choose your emergency service

Emergency Diagnosis

We investigate the reported problem, review the site and relevant errors, identify the likely cause, determine what is required to repair it, and provide our findings and recommended next step.

Priority Emergency Repair

Diagnosis plus repair of one reasonably contained website problem, such as a failed update, plugin conflict, broken form, SSL or DNS problem, WordPress error or another isolated failure.

Advanced Emergency Recovery

For substantial failures requiring deeper technical work, including hacked websites, malware, database problems, failed migrations, severe WordPress failures or complex interconnected issues.

Not sure which service you need? Start with Emergency Diagnosis. We will identify the problem and explain what is required before any additional paid work is performed.

Repair scope: If investigation reveals that the website requires a rebuild, extensive custom development, major infrastructure changes or work beyond the selected emergency service, a separate quote will be provided before additional work begins.

What Happens Next?

We review your request and the technical details you provided.

If access is required, we will request it securely.

We evaluate the problem and determine the repair requirements.

We confirm the appropriate service and scope.

Any additional cost is quoted before extra work begins.

Work begins after you authorize the repair.

Access & authorization

Do not place passwords in this form. After the request is reviewed, secure access instructions can be provided if administrator, hosting, FTP/SFTP, database or DNS access is required.

I am the site owner or I am authorized to request work on this website. * I understand that emergency troubleshooting may require access to website files, the database, hosting, DNS or administrator accounts. *

Your request will be sent securely to Expert Computer Help for review. Do not include passwords in this form.

Information submitted through this form should be used only to evaluate and service the requested website repair.